Inbox and service
See who's waiting, read the conversation, take over or hand it back to the bot and reply — always with your confirmation before sending.
Summarize the conversations that went unanswered yesterday
Connect your Weappi account to the AI assistant you already use and ask in plain English: who's waiting for a reply, what to improve in the bot, which price to fix. The assistant checks and adjusts the panel for you — and nothing goes live without your confirmation.
Wi shows you step by step: add the connector, sign in with your account and make real requests, all the way to Claude answering a customer.
MCP (Model Context Protocol) is the open standard that lets assistants like Claude and ChatGPT use real tools. With Weappi's official MCP, the assistant stops just giving advice: it reads your conversations, understands your bot and does the work in the panel — with your login and your permissions.
"Improve the welcome message" or "how much did the AI spend this week?".
Flows, inbox, knowledge base, calendar, ads and CRM — in your business.
Bot changes go into a draft. Sending to a customer asks for confirmation.
Apply the draft with one click. The previous version is kept.
Everything you do by clicking in the Weappi panel, the assistant does by chatting. A few examples of what you can ask:
See who's waiting, read the conversation, take over or hand it back to the bot and reply — always with your confirmation before sending.
Summarize the conversations that went unanswered yesterday
Create steps, menus and agents, connect arrows, test the flow in the simulator and apply it when it's ready. All in a draft, without affecting anyone who's chatting.
Build a bot for my clinic and show me the simulation
Find outdated information, fix prices, answer the questions the AI couldn't and import pages from your website.
Which questions couldn't the AI answer this week?
Check hours, create services, book, reschedule and cancel — the customer is notified when a message is configured.
Move Carlos's appointment to Monday at 10am
Conversations by status, response time, busiest agent, opportunities in the pipeline and AI usage.
How was customer service this month compared to last month?
Track Click-to-WhatsApp campaigns, link an ad to a bot step and start from one of the ready-made templates by industry.
Which bot templates do you have for restaurants?
Giving an AI access to your WhatsApp takes trust. That's why the Weappi MCP was designed with safeguards from day one.
You sign in with the same username and password as the panel. No keys or tokens to copy. You can disconnect whenever you want.
The assistant only accesses your company, with your user's permissions. An agent who only answers chats can't edit the bot.
Every bot change lands in a draft. You see the differences, test in the simulator and only then apply. The previous version is kept.
Sending a message, deleting, touching an ad or a password: the assistant shows what it will do and waits for your "yes".
The address is the same in every app: https://mcp.weappi.com. Choose where you use AI:
Works in the browser, the desktop app and on mobile once connected.
https://mcp.weappi.comFor those who build and maintain bots day to day: Claude Code edits, tests and applies from the terminal.
claude mcp add --transport http weappi https://mcp.weappi.comAvailable on paid ChatGPT plans that support plugins (like Plus), in the browser. On business accounts, the administrator enables it first.
Ideal for automating routine tasks in the panel.
No. You connect once by pasting an address, and then you just chat in plain English. Claude Code and Codex are optional, for those who already use those tools.
No. Every action that sends a message, deletes something or touches an ad asks for your confirmation first. And bot changes go into a draft, which only goes live when you apply it.
Discard the draft and the bot stays exactly as it was. If you already applied it, the latest versions are kept so you can roll back.
Yes. Each person connects with their own login and the assistant respects their permissions: someone who only answers conversations can't change the bot.
It works with everything already connected to your Weappi account: official WhatsApp, Instagram, Messenger and website chat.
Create your free Weappi account, connect WhatsApp and add the address below to your favorite AI assistant.