WhatsApp chatbot for stores and e-commerce

Who it's for

Weappi for the store industry uses industry capabilities: catalog. The bot's behavior changes with the industry — the AI answers from your business knowledge base, without inventing facts that aren't documented.

Typical pains in this industry

• A flood of “do you have my size?” on WhatsApp
• Abandoned carts without follow-up
• Inconsistent service between salespeople

What Weappi does in this industry

• Catalog and purchase intent based on the website
• Shipping, exchange and delivery time FAQ (if in the KB)
• Follow-up and sales handoff
• Multi-agent inbox according to the plan

What Weappi doesn't do in this industry

• It doesn't invent stock or prices without evidence
• It doesn't invent an exchange policy

Live catalog (REST API)

Besides the website crawl, Weappi accepts a catalog through a REST API: the AI queries the configured endpoint without inventing stock or prices outside the API. Useful when the assortment changes all the time. See Features — AI.

Pricing

Every channel (WhatsApp, Instagram, Messenger, website chat and email) and every feature (AI with your business knowledge base, catalog, ads, reports and calendar) is on every plan; the plan changes the volume. Free: 100 contacts and 100 messages per day. Pro $19/month: 5,000 contacts, 3,000 messages per day and 2 agents. Max $59/month: 15,000 contacts, 8,000 messages per day and 5 agents. Extra agent for $12/month. New accounts get 14 days of Pro free, no card. No commitment. Weappi doesn't charge for AI tokens: the model cost is paid directly to the provider you connect. Prices and details in Pricing.

How to get started

1. Create your account at /bot. 2. Connect WhatsApp. 3. Publish the flow and, if you like, turn on the base/AI with a crawl of your website. Checklist in Activation. All industries: Industries.